Terms and conditions

Alternative Dispute Resolution in accordance with Art. 14 (1) ODR-VO and § 36 VSBG:

Die Europäische Kommission stellt eine Plattform zur Online-Streitbeilegung (OS) bereit, die du unter https://ec.europa.eu/consumers/odr findest. Wir sind bereit, an einem außergerichtlichen Schlichtungsverfahren teilzunehmen.

Date: 01.04.2018

  1. General – Scope

For the business relationship between

Boat Black Shop
Urban Buchmann
Herrenstrasse 49
66740 Saarlouis

Phone 0049 6831 42060
Fax 0049 6831 42068

E-mail: urban@bestofbest-mode.com
VAT ID: DE137892964

The following General Terms and Conditions – hereinafter referred to as the Seller – and the Customer shall apply exclusively in the version valid at the time of the order. Any regulations deviating from these only apply insofar as they have been expressly confirmed in writing by the seller.

Consumers in the sense of these terms and conditions are natural persons with whom a business relationship is entered into without any commercial or self-employed professional activity being attributable to them.

Entrepreneurs within the meaning of these terms and conditions are natural or legal persons or partnerships with legal capacity with whom business relations are entered into and who act in the exercise of their commercial or self-employed professional activity.

Customers in the sense of these terms and conditions are both consumers and entrepreneurs.

  1. Conclusion of contract

On his offer pages the seller informs about the conditions and characteristics of the offered goods. If you have any questions about the item offered, please click on the link: “Ask the seller”. By posting an item, the seller makes a binding offer to conclude a purchase contract for the item. See the item page to see what purchase options are available to you. The sales contract between the seller and the customer is concluded in accordance with the applicable eBay GTC (§§ 9 and 11 eBay GTC). The customer can view these via the corresponding hyperlink on the pages of eBay.

Procedure for online auctions and immediate purchase:

After clicking the “Bid” button, the customer will be taken to the “Bidding” page, provided he is registered and logged in to eBay (otherwise he will be given the opportunity to do so via the login page). There he can enter his maximum bid. Clicking the “Next” button takes you to the

to the page “Review and Bidding”. Here he can check his bid again (item/maximum bid/costs entered for packaging and shipping as well as the available payment methods), if necessary using the “Back” button of his browser, correct the maximum bid entered or cancel the process. By clicking on the button “Confirm bid”, the bidder submits his bid legally and receives a bid confirmation. The customer also receives the bid confirmation by automatically generated e-mail. The purchase contract is concluded with the highest bidder at the time of the indicated end of the auction or the premature end of the auction by the seller.

The same applies to the Buy It Now option. After clicking the “Buy Now” button, the customer receives an overview of the item description, price and quantity on the “Buy Now” page. Here you can correct the quantity or cancel the purchase. By clicking the “Next” button on the “Review and Buy” page, he can check the process, correct it if necessary by going back or cancel the purchase process. By clicking the button “Buy” the customer legally declares acceptance of the offer of the seller (conclusion of the purchase contract) and receives a confirmation of the immediate purchase. Immediately after conclusion of the contract the customer receives an e-mail with the data of his order and the available payment and dispatch possibilities.

  1. Validity period of limited offers

A limitation of the period of validity of the information made available, in particular the period of validity of limited offers as well as with regard to the price, is shown within the framework of the presentation of the individual goods on the offer pages of the seller.

  1. Prices and delivery and shipping costs

All prices are final prices in Euro and include the legal value added tax.

Costs for packaging and shipping (shipping costs) shall be invoiced by the Seller in addition to the stated final prices of the respective goods. The amount of shipping costs depends on the item offered, the method of payment (bank transfer/PayPal/SEPA direct debit, etc.) and whether the delivery is within Germany or abroad.
On the offer pages (above) the shipping costs for domestic German shipping are indicated. Via the link below: “Further shipping services” (or by scrolling down), the customer will be directed to “Information on payment, shipping and return”. There all forwarding expenses for the dispatch at home and abroad as well as after offered forwarding service are tabularly indicated. Furthermore it is indicated whether and in which height the forwarding expenses amount increases for each further purchased article. The customer has the possibility to calculate the shipping costs according to the desired delivery quantity of the offered article. To do this, enter the desired quantity – if available as indicated above – in the field provided and press the “Update” button. The shipping costs according to the delivery quantity entered are then shown in the left column of the table.

If several different items are purchased within one day, the seller combines them into one delivery without any legal or other claim. If the costs for packaging and shipping are stated differently for different items, they are based on the item with the highest shipping costs stated. Whether and in which height the forwarding expenses amount increases for each further bought article, is to be taken likewise from the data to this article.

    Details regarding payment, delivery and performance

The purchased goods can be paid by bank transfer/Paypal in advance/SEPA direct debit or cash on collection. Delivery abroad is only possible against prepayment. Deliveries are made in insured packages by DPD or Deutsche Post / DHL / HLG and exclusively to countries of the European Union. If payment is made by bank transfer or PayPal, the goods are dispatched within 24 hours of receipt of payment by the seller (credit to the seller’s business account) on working days at the latest. Upon delivery, the customer receives the General Terms and Conditions / customer information in electronic text form in accordance with distance selling law.

  1. Right of withdrawal for consumers

A consumer is any natural person who concludes a legal transaction for purposes which can predominantly neither be attributed to their commercial nor to their self-employed professional activity.


Cancellation Policy

right of revocation

You have the right to revoke this contract within fourteen days without giving reasons.

The period of revocation shall be fourteen days from the date on which you or a third party appointed by you who is not the carrier took possession of the goods.

or has.

To exercise your right of withdrawal, you must give me:

Urban Buchmann
Herrenstrasse 49
66740 Saarlouis
Phone number: 06831 42060
Fax number: 06831 42068
E-mail address: urban@bootblack-shop.com

inform you by means of a clear declaration (e.g. a letter, fax or e-mail sent by post) of your decision to withdraw from this contract.
You can use the attached model withdrawal form, but this is not mandatory.
You can also complete and submit the sample cancellation form or other clear declaration electronically on our website.

If you make use of this option, we will immediately (e.g. by e-mail) send you a confirmation of receipt of such revocation.

In order to comply with the revocation period, it is sufficient that you send the notice of the exercise of the revocation right before the expiry of the revocation period.


Consequences of the revocation

If you withdraw from this Agreement, we will refund all payments we have received from you, including delivery costs (except for the additional costs resulting from you choosing a different type of delivery than the cheap standard delivery offered by us), immediately and at the latest within 14 days from the day we receive notice of your withdrawal from this Agreement.


In the event of return or revocation, which relates to a portion of the total delivery, we shall reimburse you the portion of the delivery costs to which the revocation relates but only if the delivery costs for the non-revoked delivery of goods are actually reduced by the revocation.
We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees for this refund.

In the event of return or revocation, which relates to a portion of the total delivery, we shall reimburse you the portion of the delivery costs to which the revocation relates but only if the delivery costs for the non-revoked delivery of goods are actually reduced by the revocation.
We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees for this refund.


We may refuse to refund until we have received the goods back or until you can prove that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract.

The deadline is met if you dispatch the goods before the expiry of the fourteen-day deadline.

You bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if they are

loss in value is due to handling of the goods which is not necessary for checking the quality, properties and functioning of the goods.


exclusion of the right of withdrawal

The right of revocation does not apply to contracts

  • for the delivery of goods which are not prefabricated and for the manufacture of which a

individual choice or determination by the consumer is decisive, or

which are clearly tailored to the personal needs of the consumer,
Special orders which are not available from my warehouse in Saarlouis and which are expressly declared as special orders in the offer.

  • for the delivery of goods that can spoil quickly or whose expiry date

would be quickly exceeded,

  • for the delivery of sealed goods which, for health protection reasons or

are not suitable for return, if their sealing is not suitable after the

delivery has been removed,

  • to the delivery of goods, if these are delivered after the delivery due to their

inseparably mixed with other goods,

  • for the delivery of alcoholic beverages, the price of which was agreed upon when the contract was concluded

which, however, cannot be delivered until 30 days after conclusion of the contract at the earliest.

and whose current value depends on fluctuations in the market to which the

entrepreneur has no influence,

  • for delivery of audio or video recordings or computer software in a

sealed package, if the seal has been removed after delivery

  • for delivery of newspapers, magazines or periodicals with the exception of

Subscription contracts.

End of cancellation policy

  1. Warranty and guarantee conditions

The statutory warranty rights apply. In business transactions, the warranty is limited to one year and the seller is entitled to repair the product or provide a replacement free of charge at his discretion.

The seller gives no guarantees to the customer in the legal sense. Manufacturer guarantees remain unaffected by this.

  1. Limitations of liability

In the case of slightly negligent breaches of duty, the liability of the seller and his vicarious agents is limited to the foreseeable, contract-typical, direct average damage. The seller and his vicarious agents shall not be liable for slightly negligent breaches of non-essential contractual obligations, the breach of which does not endanger the performance of the contract. The above limitations of liability do not apply to claims of the customer arising from product liability or warranty. Furthermore, the limitations of liability shall not apply in the event of physical injury or damage to health attributable to the seller or in the event of loss of life of the customer.

The seller is only liable for his own website content. The author is not responsible for any contents linked or referred to from his pages – unless he has full knowledge of illegal contents and would be able to prevent the visitors of his site fromviewing those pages. The seller does not adopt the external contents as his own. If the seller becomes aware of illegal content on external, linked websites, he will immediately block access to these pages.

  1. Customer Service

You can contact customer service at the following address:

Boot Black Shop
Urban Buchmann
Herrenstrasse 49
66740 Saarlouis
Germany -Deutschland

Phone 0049 6831 42060
Fax 0049 6831 42068
email: urban@bootblack-shop.com or urban@bestofbest-mode.com

    contract language

  1. contract language

The seller concludes contracts exclusively in German.

  1. Storage of the contract text and access for the customer

The contract data is stored by us and service providers commissioned by us. The data will be deleted by eBay 365 days after conclusion of the contract. The contract data will be made available to the customer by automatically generated e-mail immediately after conclusion of the contract. An invoice with the contract data together with the general terms and conditions / customer information in accordance with distance selling law will be sent to the customer in text form by the seller with the delivery of the goods.

  1. Privacy

The seller uses the customer’s inventory data exclusively for processing the order. All customer data are stored and processed by the seller in compliance with the relevant provisions of the Federal Data Protection Act (BDSG) and the Teleservices Data Protection Act (TDDSG).

The customer has the right to free information, correction, blocking and deletion of his stored data at any time. Please contact us:
urban@shoeshine-shop.com or send your request to the seller by mail.

The seller will not pass on your personal data, including your home address and e-mail address, to third parties without your express consent, which can be revoked at any time. Excluded from this are our service partners who require the transmission of data for order processing (e.g. the shipping company responsible for delivery and the bank responsible for payment processing). In these cases, however, the scope of the transmitted data is limited to the required minimum.

  1. Note according to Art. 14 ODRVO

The following link will take you to the online dispute resolution platform, which aims to provide an independent, impartial, transparent, effective, fast and fair out-of-court dispute resolution service:

  1. Final provisions

The law of the Federal Republic of Germany shall apply. For consumers who do not conclude the contract for professional or commercial purposes, this choice of law only applies insofar as the protection granted is not withdrawn by mandatory provisions of the law of the country in which the consumer has his habitual residence. The provisions of the UN Convention on Contracts for the International Sale of Goods shall not apply.

If the customer is a merchant, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from this contract is the seller’s place of business (Saarlouis District Court / Saarbrücken Regional Court).
The same applies if the customer has no general place of jurisdiction in Germany or his place of residence or usual abode is not known at the time the action is filed.

Should one or more provisions of these terms and conditions be or become invalid in whole or in part, this shall not affect the validity of the remaining provisions.